Overview
Refund and Returns Policy
Effective Date: 10-01-25
At Vyara, we strive to provide exceptional services and customer satisfaction. This Refund and Returns Policy outlines the terms under which refunds and returns for our architectural design services will be handled.
1. Services Covered
This policy applies to all architectural design services offered through our website, including but not limited to:
- Conceptual designs
- 2D and 3D renderings
- Project planning and consultation
2. Refund Eligibility
Refunds may be issued under the following circumstances:
- Non-Delivery of Service:
- If the service was not delivered within the agreed timeline due to our fault.
- Service Not as Described:
- If the delivered designs do not align with the agreed-upon scope of work, as outlined in the contract or brief.
- Technical Issues:
- Errors or mistakes in designs caused by our team.
3. Non-Refundable Cases
Refunds will not be provided in the following situations:
- Changes to the design scope or requirements after work has commenced.
- Dissatisfaction due to subjective preferences after project delivery.
- Failure to provide necessary feedback or input on time, resulting in delays.
- Cancelled projects due to reasons unrelated to our services.
4. Refund Process
To request a refund:
- Contact us at Shahdisha1930@gmail.com within 7 days of receiving the service.
- Provide a detailed explanation of the issue and attach any relevant documents.
- Our team will review the request and respond within 7 business days.
Refund Method:
Approved refunds will be processed via the original payment method within 14 business days of approval.
5. Design Modifications and Revisions
We offer free revisions for each project. Beyond this, additional charges may apply. If issues arise, we prioritize resolving them before considering refunds.
6. Contact Us
For questions or concerns about this policy, please reach out:
- Email: Shahdisha1930@gmail.com
- Phone: +91 9510941423
- Address: GUSEC, 1st Floor, Atal-kalam Research Park Building, University area, Ahmedabad.
7. Updates to This Policy
We may update this policy periodically to reflect changes in our services or business practices. Please review this policy regularly.
Let me know if you’d like any adjustments or further customization!
Need help?
Contact us at Shahdisha1930@gmail.com for questions related to refunds and returns.